Question 1

What is FeMR?

Accepted Answer

FeMR (Forensic electronic Medical Record) is a cloud-based electronic medical record system developed by Valley Technology Solutions. It is designed specifically for SANE (Sexual Assault Nurse Examiner) programs and forensic healthcare facilities, providing web-based exam processing for Sexual Assault, Interpersonal Violence, Strangulation, Pediatric Abuse, Human Trafficking, Elder Abuse, and Biological Standards/Evidence examinations.

Question 2

Is FeMR HIPAA compliant?

Accepted Answer

FeMR exceeds current HIPAA standards for medical records. It uses SSL with FIPS 140-2 compliant encryption for data in flight and encrypted data at rest storage in accordance with NIST 800-111 standards. Role-based access control restricts data to authorized users only, including examiners, management, law enforcement, attorneys, and advocates.

Question 3

Can FeMR be customized to our existing exam forms?

Accepted Answer

Yes. Valley Technology Solutions incorporates your existing examination forms into a web-based, logically presented layout within FeMR. If your program does not currently have exam forms, FeMR offers a wide variety of templates and examples that can be configured to suit your program's specific needs and patient populations.

Question 4

How long does it take to implement FeMR?

Accepted Answer

A typical FeMR implementation takes 90 to 120 days. Valley Technology Solutions works closely with each client to convert existing forms, configure the system to your program's needs, and ensure a smooth transition. The timeline accounts for form customization, data migration, and formal training sessions for your team.

Question 5

What training is required to use FeMR?

Accepted Answer

Valley Technology Solutions provides formal training sessions for all new FeMR clients. The FeMR interface is designed to be intuitive, guiding users through charting with logically organized tabs similar to flipping through documentation pages. Many clients report that new examiners become proficient quickly due to the straightforward layout. Ongoing 24/7 support is available via phone and email after training is complete.

Question 6

Can FeMR help with data migration from paper records or another system?

Accepted Answer

Yes. Valley Technology Solutions can import historical patient data from sources such as Excel spreadsheets, Microsoft Access databases, and other common formats. Programs transitioning from paper-based documentation often maintain historical records in these formats, and the team works with your program to migrate that data into FeMR while also converting your examination forms into FeMR's electronic format.

Question 7

What kind of support does Valley Technology Solutions provide?

Accepted Answer

Valley Technology Solutions provides 24/7 technical support via phone and email. Clients consistently praise the support team for quick turnaround times, helpfulness, and willingness to address requests of any size. All cloud application infrastructure is hosted, maintained, and monitored by Valley Technology Solutions, so no local IT support is required by your program.

Question 8

What hardware or software is required to use FeMR?

Accepted Answer

FeMR is entirely cloud-based, requiring only an internet connection and a modern web browser on a PC, laptop, or mobile device. No application installation, special hardware, or local IT support is necessary. All computing infrastructure is hosted and maintained by Valley Technology Solutions.

Question 9

How much does FeMR cost?

Accepted Answer

FeMR pricing is based on the number of exam types your program requires and how many patients are seen annually. This allows Valley Technology Solutions to tailor a plan that fits your program's size and scope. Contact us at info@azvalleytech.com or 480-382-3340 to request pricing information or schedule a personalized demonstration.

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